Fiona Close
Teacher / Interior Designer / Customer Contact
I pride myself on my communication and Interpersonal Skills and am able to communicate intentions and ideas clearly.
With an ability to work with a wide range of individuals of varying ages and backgrounds I have skills in working effectively with other staff through to senior management.
Teamwork is incredibly important and through all my work experience I have demonstrated ability to work in autonomously or in a team based work environment.
I can manage my time effectively and prioritise work according to relevant requirements.
Finally, I am consistent and dedicated to continuing professional development via studies and/or training.
- Followed set homework program as set out by student’s teachers
- Helped students gain new skills & provided alternative methods to complete mathematics problems & English homework
- Provided pastoral care & a supportive environment
- Organised & carried out outings during school holidays
- Worked along side parents to help students reach their homework learning goals
Tutoring and Holiday Care
2012 - present
Programs
PHOTOSHOP
AutoCAD
3DS Max
Microsoft Office - Word, Excel, Powerpoint & Outlook
Sketchup
Skills
Self-motivated & hard working
Able to work independently
Creative & artistic
Strong customer focus with many years experience
Problem solver & lateral thinking
2010 - present
2010 - present
Kmart
2011 - 2012
Cashier/Customer Service Desk/Door Greeter:
- Customer service desk and information desk –
- refunds, restocking, answering calls, purchase orders & other duties as requested by the store manager and floor manager.
- Checkout duties including, money counting, Eftpos transactions, laybys and house keeping duties.
- Ticketing and refreshing stock and organising displays
- Door Greeting duties – stock checks and customer inquiry assistance
Architectural Drafter:
- Drafted initial concept drawings and presentations for clients
- Drafted plans, elevations, site plans, sections, and basic furniture concept layouts
- Assisted in site measurements
- Attended meetings with Director to evaluate drafting ideas and to interpret architectural technicalities
- Set up of drawing sheets for new company logo
Placemate
2010
SOUTHBANK INSTITUTE OF TAFE
2009 - 2011 - CAD Studies
QUEENSLAND UNIVERSITY OF TECHNOLOGY
2012 - Graduate Diploma in Education Primary (P-7)
RESUME
Professional
info
Work
experience
Education
Telstra Wholesale
2003 - 2009
Duties:
- Provided customer service and customer liaison with external service providers
- Provided new phone lines and associated products, including ADSL for external service providers
- Participated in team and regional projects for external service providers
- Managed work for other consultants so that daily targets could be met
- Assisted Senior Consultants and provided support by undertaking additional duties as required
- Acted as a Team Leader and undertook managerial duties in absence of the Team Leader
- Trained and coached other team members
QUEENSLAND UNIVERSITY OF TECHNOLOGY
2006 - 2010 BA Design Interior Design (Honours)
Junior Interior Designer:
- Assisted senior designers as required
- Collated and typed schedules, FFE and other administrative documentation as required
- Contacted suppliers and sourced materials
- Attended meetings with suppliers
- Participated in site visit and assisted with measurements
- Undertook research for sustainability projects
Participated in the following projects:
- The Mosaic display suite for Cox Rayner’s future apartment complex
- Undertook a number of small jobs for the Brisbane Convention Centre
- Partook in the early materials selection for the “Australian Age of Dinosaurs” in Central Queensland
Cox Rayner
2009